Updated: March 28, 2020
As a result of the coronavirus pandemic, effective March 28, 2020, Concord Coach Lines will suspend all operations until further notice.
We have made this decision with the health and safety of our employees, our passengers, and our communities in mind. This is a difficult time for all of us, but we look forward to providing you with reliable and convenient connections for work and recreation when the threat posed by the coronavirus has passed.
Please sign up for travel alert emails here and/or monitor our website for updates as we have them. In the meantime, stay safe.
– Concord Coach Lines
Questions about your tickets?
As a reminder, you may use your tickets to travel any day or time before the expiration date printed on your tickets (with the exception of New York service). If you plan to use the tickets within that time frame, there is no need to return/exchange them even if there is a different time noted on the ticket – just print out your boarding pass and present it to the driver when you are ready to travel. If you have further questions or are seeking a refund – please call the Information Center at 1-800-639-3317 Monday-Friday between the hours of 9:00 am – 3:00 pm. You may also send an email to Info@ConcordCoachLines.com, or submit your information through our Contact Form.
Please Note: We take great pride in providing outstanding customer service and make every effort to respond to questions and concerns in a timely manner. Due to limited staff, processing times for inquiries and requests are longer than normal. We appreciate your understanding during this challenging time.
All new service information will be posted on our website at ConcordCoachLines.com, as soon as it becomes available.
As always, the health, safety, and well-being of our customers, our employees and our communities are of paramount concern. We appreciate your business and wish you, your family, and local community all the best. Thank you for your support. Stay positive and healthy!
STAY INFORMED – Get the latest at ConcordCoachLines.com.
Concord Coach Lines Terminal and Stop Locations