​ Concord Coach Lines Customer Care

How may we help you today?

We take great pride in providing outstanding customer service, and make every effort to respond to questions and concerns in a timely manner.

  • A customer service representative is available to respond to emails Monday – Friday, 9:00am – 5:00pm, with the exception of holidays.
  • To speak with an Information Center Agent, please call 1-800-639-3317, or 603-228-3300. Information Center Agents are available to assist you Sunday – Friday, 5:00am – 10:00pm and Saturdays 5:00am – 8:00pm.
  • For questions regarding New York City Plus Service, please call 1-800-639-9090, or 603-228-3300.

Mailing Address

Concord Coach Lines
7 Langdon Street
Concord, NH 03301

Email: info@concordcoachlines.com

For refunds or ticket changes, email refunds@concordcoachlines.com.

Looking for contact info for a bus stop or terminal?

Visit our location pages…

Have Questions?

Our Information Center is available to answer questions about travel, schedules, and more. Open from 5am-10pm Sun-Fri and until 8pm on Sat.

Call 1-800-639-3317 or 603-228-3300

  • Please list the subject of your question, comment or concern.
  • Please explain the topic of your question, comment or concern. This will help us better address your inquiry.