Home | Contact Us

​ Concord Coach Lines Customer Care

SERVICE UPDATES Updated: July 20, 2020

As a result of the coronavirus pandemic, Concord Coach Lines has suspended all operations until further notice (effective March 28, 2020).

We are working to resume service as soon as we are able to do so safely.  Please sign up for travel alert emails here and/or monitor our website for updates as we have them.  Click here to view the latest service updates.


Questions about your tickets?
As a reminder,  you may use your tickets to travel any day or time through December 31, 2021 (with the exception of New York service) If you plan to use the tickets within that time frame, there is no need to return/exchange them even if there is a different time noted on the ticket – just print out your boarding pass and present it to the driver when you are ready to travel. If you have further questions, please send an email to Info@ConcordCoachLines.com

How may we help you today?

We take great pride in providing outstanding customer service and make every effort to respond to questions and concerns in a timely manner.

Please Note – Due to limited staff, processing times for inquiries and requests are longer than normal. We appreciate your understanding during this challenging time.

Email:  Info@ConcordCoachLines.com

Mailing Address:
Concord Coach Lines
7 Langdon Street
Concord, NH 03301

For Refunds: Refunds@ConcordCoachLines.com

Looking for contact info for a bus stop or terminal?

Visit our location pages…

Have Questions?

Please send an email to:

Info@ConcordCoachLines.com

  • Please list the subject of your question, comment or concern.
  • Please explain the topic of your question, comment or concern. This will help us better address your inquiry.