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Group Travel Form Submissions
Thank you for completing the Group Travel Notification Form.  Please note – completion of the Group Travel Notification Form does NOT reserve seats or book tickets. Click here to purchase tickets.

Contact Us Form Submissions

Thanks for getting in touch with us. We’re on it! 

We take great pride in providing outstanding customer service and make every effort to respond to questions and feedback in a timely manner. We appreciate your patience, while we handle your request.

If you need an immediate reply, please call our Information Center at 1-800-639-3317. We have a team of friendly and knowledgeable Customer Care Agents (aka real people) on hand to assist you.

Many questions can be answered on our Frequently Asked Questions page.

For quick reference,  here are the answers to our top two most-asked-questions:

  • Boston South Station/Logan Airport tickets may be used any time, no changes are needed to your ticket. We understand; plans change, flights are delayed, we’re flexible! Arrive 30 minutes before any departure time and you are good to go!
  • NYC Plus Service cancellations/refunds/rescheduling?  We must speak with you to handle those requests. Please call us at 1-800-639-3317. Remember to contact us (by phone) 24 hours before departure time for a full refund (minus the $10 fee).

Thanks again! We are busy working on your request and feedback, and we look forward to seeing you on board!


Heidi Webb
Director of Passenger Relations
Concord Coach Lines | Dartmouth Coach

P: 603.228.3521 x2229  |  F: 603.228.3524

ConcordCoachLines.com | DartmouthCoach.com
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