All of Concord Coach Lines’ motor coaches are equipped with lifts and securement areas for mobility devices. Concord Coach Lines does not require advanced notice from passengers who need to use the lift for access into the bus. However, passengers who are planning an interline trip beyond Concord Coach Lines’ fixed-route system are advised of the following:
Small, fixed-route, over-the-road carriers, not inclusive of Concord Coach Lines, may require 48-hour advanced notice in order to provide an accessible bus and, if there is less than 48 hours when booking the trip, there is a possibility that an accessible bus may not be available at the transfer point in order for passengers to complete the subsequent leg of the trip.
The company has identified the following Concord Coach Lines connection points in which a 48-hour notice may be required:
- Passengers who are transferring from Concord Coach Lines to points north of Bangor, ME, on board Cyr Bus Lines.
- Passengers who are transferring from Concord Coach Lines to points east of Bangor, ME, on board West Bus Service.
Concord Coach Lines will make every attempt to notify smaller carriers as soon as it is known that lift services are needed for boarding at these transfer points.